Journey in the Land of Lamas

Cancellation Policy

More than 30 Days Before Policy Start Date: A minimum 5% fee will apply to any cancellation made more than 30 days before the start date.

More than 7 Days Before Policy Start Date:

• 30% fee if canceled within 30 to 15 days before the start date.
• 50% fee if canceled within 14 to 8 days before the start date.

Within 7 Days of the Policy Start Date: No refund will be provided if cancellation is requested within 7 days of the policy start date.

Non-Refundable Situations: No refunds will be issued if cancellation is requested within 7 days of the policy start date.

Refund Policy

Eligibility for Refund: Refunds may be available under the following conditions:

• More than 7 Days before Policy Start Date: A refund may be issued if cancellation is requested more than 7 days before the policy starts.

Non-Transferable: The policy is non-transferable under any circumstances.

Chargeback Claim Requests: Once the policy is active, it is non-refundable, even if no claims have been made. Chargeback claims initiated with your payment provider after purchase will not be eligible for a refund. “Drive North India Tours” will contest such claims as no refunds are issued once the policy is active.

Refund Process

To request a refund:

• Submit a Request: Contact “Drive North India Tours” customer service via email or phone with your policy number, reason for cancellation, and any supporting documents.
• Review: We will review your request to check if you meet the eligibility criteria.
• Decision: You will receive a decision within 7 business days of your request.
• Refund Payment: If approved, the refund will be processed within 14 business days after the approval of the request and will be issued to the original payment method.

Policy Amendments

“Drive North India Tours” allows amendments to the policy's dates or other details free of charge, provided the request is made before the policy's start date.

Important Note: We urge all policyholders to carefully review their documents and details before the policy start date. Once the policy has started, changes cannot be made, and the details cannot be altered.

Contact Information

For queries or refund requests, contact us at:

• Email: info@drivenorthindia.com
• Phone: +91-9717740194

Information Collection

Drive North India Tours collects personal information when you register for our services or interact with our site. This information may include your name, contact details, payment information, and details about your adventure activities.

Information Usage

The information collected is used to:

• Provide and improve our services.
• Process transactions.
• Communicate with you about your coverage and other services.
• Comply with legal requirements.

Information Sharing

“Drive North India Tours” does not sell or rent your personal information to third parties. We may share your information with:

• Service providers or partners who assist us in offering our services.
• Authorities, as required by law.

Security

“Drive North India Tours” uses appropriate security measures to protect your information. However, we cannot guarantee absolute security, and by using our services, you acknowledge this risk.

Cookies

We use cookies and similar technologies to enhance your experience on our site. You can adjust your browser settings if you do not wish to accept cookies.

Third-Party Sites

Our site may contain links to third-party sites. “Drive North India Tours” is not responsible for the privacy practices of these sites.

Changes to this Policy

Drive North India Tours may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our site or sending you an email.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

• Email: info@drivenorthindia.com
• Phone: +91-9717740194